Reference

How wong78 Handles Your Personal Information

Your account data, payment details, and browsing activity on wong78 are handled with clear rules — what we collect, why we collect it, and how you can request changes or deletion.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie ControlsData Retention PolicyYour Right to Request Access

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on wong78. Here is what that looks like in practice across the four areas that matter most to your data.

Account Security Your account is protected with password hashing and session tokens that expire after inactivity. We flag unusual login patterns and can lock access while we verify it's you.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to see how pages load on mobile. You can manage non-essential cookies through your browser settings at any time.

Data Retention Transaction records tied to DANA, OVO, and GoPay are kept for the period required by applicable financial regulations. Account data is deleted within a reasonable window after you close your account.

Requesting Changes To update, export, or delete your personal data, contact support with your account email. We verify your identity first, then action the request — typically within the timeframe local law requires.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or delete the personal data we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Team online

Live Chat

Start a chat from the wong78 lobby — available directly in your browser or mobile session. Quickest path for account-level privacy questions.

Email Support

Send your data request to our support address. Include your account email and the specific data you want to access, correct, or remove.

Help Centre

Our help section covers common privacy questions — how to update contact details, how to disconnect a payment wallet, and how to close your account.

What This Privacy Policy Covers

wong78 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on wong78, we collect the information needed to run your account: your registered name, contact details, and the payment method you connect — whether that's DANA, OVO, or GoPay. Transaction records tied to those wallets are stored to process deposits and

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withdrawals and to meet our fraud-prevention obligations. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to improve how the platform loads on your phone. We do not sell your personal data to
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third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those providers need to complete your transaction. Your data is stored on secured servers and access is restricted to authorised personnel only. Availability of this service, and the data rights
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that apply to you, depend on local law and the eligible region you access from. If you are in Palembang or anywhere else in Indonesia, the same policy terms apply to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on wong78

Real questions from account holders about how their information is used, stored, and protected on wong78.

We collect your name, contact details, and the payment wallet you register — DANA, OVO, or GoPay. Device and session data is also logged to secure your account and keep the platform running smoothly.

We share only what payment processors need to complete your transaction. We do not sell your data. No marketing third parties receive your personal information without your explicit consent.

Transaction data linked to your DANA, OVO, or GoPay wallet is retained for the period required under applicable financial regulations. After account closure, personal data is removed within the timeframe local law specifies.

Yes. Contact our support team with your registered account email and request a data export. We verify your identity first, then send you the records we hold within the required timeframe.

Send a deletion request through live chat or email support. Include your account email. Once we confirm your identity, we process the deletion and confirm when it's done.

We use session cookies for login continuity and analytics cookies to monitor page performance on mobile. You can disable non-essential cookies through your browser settings without affecting your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoAbout Us

How wong78 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Live Chat

Email Support

Help Centre

Common Questions About Your Data on wong78

01 What personal data does wong78 collect when I open an account?

02 Does wong78 share my data with third parties?

03 How long does wong78 keep my transaction records?

04 Can I request a copy of the data wong78 holds on me?

05 How do I ask wong78 to delete my account data?

06 Does wong78 use cookies, and can I turn them off?

Privacy Policy

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